Refund Policy

At My Store, customer satisfaction is our priority. We want every customer to have a positive shopping experience. If you are not completely satisfied with your purchase, we are happy to assist you according to the terms outlined in this Refund Policy.

Customers may request a return or refund within 30 days after receiving their order. To be eligible for a return, the item must be unused, in its original condition, and include all original packaging and accessories. Items that are damaged, altered, used improperly, or returned without original packaging may not qualify for a refund.

To start a return request, please contact our customer support team at Support@simplpmushroomcoffeo.shop with your order number, product details, and the reason for the return. Our team will review your request and provide further instructions.

Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund. If approved, the refund will be processed to your original payment method. Please allow several business days for your bank or payment provider to complete the transaction.

Customers are responsible for return shipping costs unless the product received was incorrect, defective, or damaged during delivery. Original shipping fees are generally non-refundable unless otherwise required by applicable law.

If you receive a damaged or incorrect item, please contact us within 7 days of delivery and provide supporting information, including photos if applicable. We will work with you to resolve the issue as quickly as possible.

For any questions regarding refunds or returns, please contact:

My Store
Email: Support@simplpmushroomcoffeo.shop
Address: 7955W Badura Ave, Las Vegas, NV 89113, United States
Phone: +1 702-420-0506